FAQ
Clear answers. No fine print.
We select homes across Portugal and support your stay with a concierge team. Each property page sets out its amenities, services and conditions.
Check the amenities and quote for your chosen home. Chefs, transfers, additional housekeeping and other optional services depend on the property and dates.
Choose a home, enter your dates and guest count, and check the quote. The page indicates whether you can book online or send a request for confirmation.
Conditions vary by home and selected rate. Review the cancellation policy shown in your quote before confirming the booking.
Yes. Build your itinerary any time before or during your stay. Add through the website or message your concierge. We recommend booking chefs and popular experiences 48 hours in advance.
Check-in and check-out times are listed on each property page. Any adjustments depend on availability.
Yes. Private transfers from Porto (OPO), Lisbon (LIS), Faro (FAO), and Vigo (VGO). Premium vehicles with local drivers. Add to your itinerary with flight details.
Several properties are ideal for events, celebrations, retreats, and weddings. Visit our Events page or contact our team. We handle catering, setup, entertainment, and logistics through our in-house team.
If you find the same home, dates and conditions at a lower price on Airbnb or Booking.com within 24 hours of booking, you can request a price match. See the guarantee terms.
How the guarantee worksArrival days and minimum stays vary by home and season. The calendar shows available dates and the applicable conditions.
A security deposit may be required for your stay. If applicable, our concierge will provide all the details before your arrival.
Can't find what you're looking for?